We're based in the Ann Arbor, MI area and operate in all of Washtenaw County. We're also working toward metro Detroit right now (west Oakland County and western Wayne), with the rest of metro Detroit on the roadmap. If you're outside the service area, get in touch anyway — growth depends on knowing where people actually want this.

Good question. Nope, we don't move your items or help facilitate your move. We're here to help free valuable space in your home, apartment, or business. We're a temporary or semi-permanent storage solution for seasonal household items you only use once a year. You know, like decor or winter clothing.

You can, if you enjoy paying rent on a space you can't see, driving over to load your car, driving back to unload it, and repeating that trip in reverse six months later. A storage unit doesn't come to you — you go to it, twice, every single time you need something out of it. We flip that: your bins show up at your door on a set schedule, you fill them, we haul them away, and we bring them back when the season calls for it. No lease. No loading your car in a parking lot. No trunk full of ornaments. Same idea as a storage unit — somewhere for your stuff to live when you're not using it — minus every part of it that involves you doing the driving. The Unstore Bins plan includes 4 doorstep pickups and dropoffs a year on a set seasonal schedule, so it's already built into the price, not something you tack on every time you need a trip.

Most households land on 4–6 bins for a single major holiday (think: one full Christmas setup). If you're the type of household chasing all five holidays — and if you're on this page, you probably are — our bulk plan is more realistic. When in doubt, count what's currently in your attic and round up. It's always more than you remember. If your collection leans more toward wreaths, garlands, inflatables, or other oddly-shaped decor that doesn't pack neatly into bins, Unstore Bulk (one flat-rate container, roughly the size of 12 bins) might be the easier fit — see the next question.

Bins: 30-gallons each, heavy duty with attached lids. For the engineers out there, that's 4 cubic feet with interior dimensions of 26L x 19W x 14H (inches).

One bulk container equals about 12 bins — 50 cubic feet of capacity (roughly 374 gallons), measuring 48"L x 40"W x 45"H. Big enough for garlands, wreaths, and every inflatable your yard has quietly accumulated since 2019.

Yes — you pack, we haul. We're not touching your late grandmother's ceramic Santa collection without very specific instructions, and honestly, you don't want us to either.

On the Unstore Bins plan, yes — lid closed, latch clicked, no exceptions. (We know. We're sorry. Mostly.) Standardized bins are the whole reason this stays affordable: same size for everyone means less storage space overall, which means a lower bill for you. Our advice: pack it like a game of Tetris, and let anything oddly-shaped live wherever the clutter used to sit — you'll still come out ahead. If a piece genuinely won't fit in any bin, you've got two options: the XL item add-on, or switching to the Unstore Bulk plan, which is built for exactly that kind of decor.

You're charged approximately when your bins or bulk container are dropped off. We charge for bin/container rentals, not warehouse space — so whether you have the containers or we do, there's a monthly charge.

The Unstore Bins plan includes 4 "swaps" per year during set intervals — early Autumn around Labor Day for fall and Halloween touches, mid November for the Christmas/winter holiday push, mid-January, and early Spring. The Unstore Bulk plan doesn't include swaps, but can be ordered as needed for $69 round trip. These are larger swaps needing a pallet jack and box truck, so it's up to the customer to decide.

Yes — Unstore Bins, Unstore Bulk, and the XL item add-on can all be billed annually. You're charged for 11 months upfront and the 12th is free. Annual plans renew automatically each year unless you cancel. If you cancel partway through, we'll refund the unused months on a prorated basis.

Yes. Life changes, decor collections grow (they only ever grow), and your plan can grow or change shape with it — more bins, or a switch to Unstore Bulk if your collection outgrows individual bins. Reach out and we'll sort out the difference.

Unstore Bins is the better fit if you want each holiday's decor picked up and dropped off separately, or if your collection is on the smaller side. Unstore Bulk makes more sense for big collections, wreaths, garlands, inflatables, and oddly-shaped decor — everything goes into one large container instead of juggling several bins. Roughly 12 bins' worth of stuff fits in one bulk container. Still not sure? Ask us and we'll help you figure it out.

Currently, we don't provide access to our facility, but we can drop off your bin(s) or bulk container at your doorstep for a $69 round trip fee — the same rate as any round trip beyond your included visits (or any round trip at all, on the Bulk plan). If you want dates outside your scheduled seasonal visits, we can talk about it, but our pricing stays affordable because of the set schedule. Anyway, just ask.

Every bin gets a permanent label with your customer ID and a sealed tag at each pickup, scanned in and out. Nothing gets mixed up with anyone else's tinsel. After your bin is packed, snap a pic of the contents, close the lid, and seal it with a provided label. When our driver picks up, they scan the QR code, and it's added to our inventory.

We handle every bin the way we'd want our own decor handled — carefully. We have insurance, too. But, would you really miss all the extra decor anyway? ;)

Just one month. Cancel anytime after that. For planning purposes, plans are built around seasonal doorstep visits (about once a quarter) so plan on at least a 3 month commitment. Trust us — once you're in, you may never want the stuff stored at your house again — ever.

Yes, you can cancel anytime after the first month. We'll just collect your empty bins. Come back anytime.